You can log into your account on our
log in page, using the email address that you created your account with, and your original password. You can reset your password on this same page. If you are having trouble logging into your Joy In The Box account using the email address that you set your account up with — this is most likely because we shifted to a new website since you originally created your Joy In The Box account. In order to access your account on the new website — you will actually need to go to
Register an Account (again), using your original email address, and all of your old billing, shipping, and account information will be in your account. If you are having trouble still, or need help remember which email address you originally set up your account with, please
email us and we’ll help!